As we discussed in the previous article “The evolution of LMS platforms: xapi and scorm”, it is a period of great change and innovation for education industry.
The distance learning is gradually setting aside to make way for a type of training that gives more importance to the user experience, which becomes the pivot on which the entire system is based.
In this article, we will clarify a new way of conceiving learning management system platform (LMS) which, in the not too distant future, will represent the new standard: the so-called learning experience platform (LXP).
DEFINITION OF LEARNING EXPERIENCE PLATFORM
Josh Bersin compared this learning technology to Netflix. As Netflix revolutionised video consumption by creating an aggregate portal for on-demand content, driven by recommendations that are guided by artificial intelligence, likewise the learning experience platform tries to recreate similar levels of involvement and interactivity.
Learning experience platform LXP is not a technology or an independent app. It uses a variety of existing learning methodologies to create a holistic learning portal. According to Bersin, this makes them almost television-like experiences. This system allows in fact to suggest the “most popular” courses, to create channels of personalised content that users can follow and to give advices on what to learn based on the skills previously explored. These courses will overlap with micro-learning contents or small contents (videos, podcasts and animations) and macro formats (long-lasting articles, e-books and company presentations).
Unlike a television experience, a company will be capable to individually manage the material it chooses to provide to its workforce. The impact could be further amplified through branding elements and user interface, improving the user experience.
DIFFERENCES BETWEEN LMS PLATFORM AND LEARNING EXPERIENCE PLATFORM
The strengths of the learning experience platform compared to the traditional LMS platform can be identified in the following:
FUNDAMENTAL PRINCIPLES ON WHICH A LEARNING EXPERIENCE PLATFORM IS BASED
Let’s analyse in detail the basic principles of a learning experience platform.
SKILLS BASED LEARNING
It concerns the skills set necessary to obtain a certain professional position, starting from the detection of skills and abilities of the user. The next step is to map these skills together with the learning content in order to offer recommendations based on the skill gap between the skills required for that specific position and the user’s real skills.
SUGGESTIONS BASED ON USE
It is possible to recommend to a user a relevant content with similar characteristics, based on the use made by other users.
Using Artificial Intelligence, it is possible to perform a content analysis and understand what the user will learn thanks to that content.
Allow the users to define not only their interests, but also their aspirations, levels of experience, learning preferences and much more. Through artificial intelligence the learning experience platform is able to suggest elements that are both internal and external to the platform, improving the learning experience.
A MARKET THAT IS STILL UNDER DEVELOPMENT
Despite the investments for digital learning have already reached 300 million dollars, there are still questions related to the rules of e-learning and LMS platforms to be answered.
At the moment there are no sure answers to these issues, the only answer given derive form the classic LMS platforms.
LOOK AT THE FUTURE
While theoretically a learning experience platform may seem an idealistic scenario, its benefits are quite real and tangible. The 79% of employees say they prefer web resources for learning, while the 87% would prefer a social learning. A learning experience platform implies that you will lose less time in constantly updating an LMS, replacing it with an agile system designed for future generations.
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